This role requires 5x/week onsite in Kirkland, WA.
Required Skills & Experience
• 2+ years of troubleshooting, tech support, test execution, IT experience, or relevant experience (5+ years is preferred)
• Experience within a computer hardware and/or lab environment
• Python/PowerShell Scripting experience
• Working knowledge of troubleshooting of issues
• Rack-level experience including cabling and power supplies
• Enterprise data center networking experience
• Fundamental understanding of computer architecture and components (CPU, power supply, memory, storage devices, etc.)
• Working knowledge of server, rack, and blade environments
• Ability to use custom Linux and Windows-based diagnostic programs
• Ability to benchmark hardware performance
• Working knowledge and ability to troubleshoot the server architecture
• Ability to diagnose the root cause of computer system failure and isolate the components/failure nodes
• Understanding of hardware and software interactions; able to apply this understanding to resolve issues
Job Description
Our client is looking for a Validation Support Technician who will be responsible for providing support to Validation projects in various stages of development. This person must be able to handle multiple projects simultaneously with little supervision needed to maintain project schedules/deadlines.
Day to day responsibilities include:
• Hands-on building, testing, upgrading, and repairing of enterprise hardware and software (servers, peripherals, programs, and firmware)
• Perform lab management responsibilities including but not limited to maintaining an efficient lab.
• Manage inventory including but not limited to tracking, shipping, and receiving materials
• Work with engineers in the evaluation of new electronic components, as well as troubleshooting new servers
• Conduct manual validation tests in a controlled environment
• Execute soft tools (e.g. diagnostics, tests, firmware updates)
• Read, modify, and create basic automation scripts (Python, PowerShell)
• Communicate status updates and issues clearly and concisely from a technical perspective.
